Trading rules
Rules of trading operations
These rules explain order handling, execution, early closure, trading hours, special situations, and trading limits on PlayOption.
1. Scope and purpose
These Rules of Trading Operations form part of the Service Agreement and define the procedure and basic conditions for all trade operations performed on the PlayOption platform.
The Rules cover how the Company and the Client interact, how orders are processed and executed, how payments are determined, how trades may be closed early, the trading hours, special conditions, and other operational details.
By agreeing to the Service Agreement, the Client also agrees to these Rules.
2. Basic principles
The Client may trade only with funds that are actually credited to the personal trading account.
A trade can be concluded only if the balance is sufficient to cover the required amount.
Each trade receives a unique identifier according to the Company’s server rules, and the server record is the basis for recognizing a request as completed.
The actual conclusion or closure of the trade is determined by the Company’s server record, not by the terminal display alone.
3. Order submission and processing
Orders are submitted through the trading terminal and must include the essential terms of the trade such as asset, direction, amount, expiry, and any other required parameters.
The Company may process requests sequentially in the server queue. Under ordinary conditions processing is typically fast, but unstable market conditions or network quality may increase the delay.
The Client must not repeatedly resubmit the same order before the prior request is confirmed, because repeated clicks or refresh-based resubmission can create duplicate orders.
- Orders are handled based on server receipt and server records
- Repeated submission can create duplicate exposure
- Processing time may increase during abnormal market conditions
4. Basis of execution and closure
Trade execution or closure is based on the last price reflected on the Company’s server at the relevant time.
The trading terminal is a display and input tool; it is not the final authoritative source for settlement.
Once a request enters executed status it may no longer be cancelable by the Client.
5. Permitted trading conditions
The Company may regulate minimum and maximum trade sizes, total trade volume, total number of operations in a period, number of trades on a specific asset, and number of simultaneous trades.
The Company may also regulate trading hours, expiry availability, or request acceptance windows for specific assets.
The product screen, notices, and internal operating policy are part of the applicable trading conditions.
6. Prohibited conduct
The Client may not use the platform to obtain unfair benefit or exploit the system.
- Collusion with other clients to harm the Company or gain improper benefit
- Bots, macros, automation, or unauthorized scripts
- Exploiting vulnerabilities, delays, bugs, or technical errors
- Bonus abuse, fake trades, collusive trading, or multiple-account abuse
- Fraud, money laundering, sanctions evasion, or payment misconduct
- Harassment, threats, defamation, or intimidation of the Company, staff, partners, or other clients
7. Grounds for rejection
The Company may reject an order at its sole discretion when conditions are not suitable for execution.
- Insufficient balance
- Order sent before the first quote after market open or after the last quote before market close
- Significant rate movement between submission and processing
- Unstable market conditions
- Other security, compliance, or policy reasons
8. Settlement and payouts
When a trade ends, the Company determines the result from the server record and reflects the payout in the balance if the trade wins.
Losing trades are deducted, and void or tie outcomes may be refunded according to the product rules.
Binary trades may involve a fee, and fee treatment on void trades depends on the product policy.
Settlement may occur in real time or near real time, and temporary differences may appear because servers and workers process events in sequence.
- Win: balance increases according to payout rate
- Loss: relevant amount is deducted
- Void: principal or part of the amount may be refunded
- Fee treatment depends on product policy
9. Early closure
Some trades may be closed early if technically possible and if the Company agrees.
The Company may determine the early closure payout at its sole discretion based on the price, volatility, time remaining, and product status.
The Client must review the applicable payout before requesting early closure, and the request may be rejected during unstable conditions.
10. Trading hours
Trading hours are set separately for each asset.
The published schedule is approximate and may change due to market conditions, maintenance, liquidity issues, or regulatory reasons.
The Client should confirm that the asset is open for trading and that the expiry time is valid before placing the order.
11. Special occasions
Special occasions are events outside the control of the Parties that may prevent normal execution or change operating conditions.
These may include natural or man-made disasters, social unrest, strikes, terrorist acts, wars, financial shocks, legislative changes, central bank decisions, technical failures, power outages, communication breakdowns, or third-party disruptions.
When such circumstances occur, the Company may cancel requests, change payout ratios, adjust results, reduce available expiry times, change schedules, limit assets, suspend trading, or take other reasonable actions.
- Natural disasters and man-made emergencies
- Social unrest, wars, and terrorist incidents
- Financial shocks and macroeconomic events
- Legislative amendments and regulatory changes
- Server, electricity, or communication failures
- Third-party provider or liquidity problems
12. Quotes and charts
The Company may use its own sources or approved information sources for asset prices and quote flow.
Charts shown in the terminal are informational and may not exactly match the server-side price.
If the server record differs from an external website or third-party platform, the Company’s server record prevails for settlement purposes.
If a trade was executed at a non-market quote because of a technical issue, the Company may adjust or cancel the financial result.
13. Client confirmation duty
The Client must check the trade conditions, expected payout, expiry time, asset status, and balance before sending an order.
The Client must make trading decisions based on personal financial capacity and should not trade amounts that cannot be safely risked.
The Client should avoid resubmitting the same order before the previous status has been confirmed.
14. Company limitations
The Company may limit trading conditions for stability, compliance, fraud prevention, liquidity management, or maintenance.
The Company may regulate minimum and maximum amounts, total order volume, total number of requests, simultaneous requests, trading hours, payout ratios, early closure availability, and similar conditions.
The Company may fully suspend trading or void requests in specific circumstances.
15. Messaging and confirmations
Communication between the Company and the Client is primarily handled through the trading terminal or support channels.
Messages sent from a logged-in account are treated as the Client’s own messages.
Approval, rejection, closure, or early closure results are shown in the terminal when technically possible, but delays or display issues may occur.
16. Final statement
These Rules are intended to describe how PlayOption actually operates.
The Client acknowledges that trading can cause losses, that technical delays and market volatility can materially affect results, and that all trading decisions are the Client’s responsibility.
