Risk disclosure

1. General provisions

Before registering on the PlayOption website, the Client must study this Risk Disclosure carefully.

Registration in the Client Area, use of the trading terminal, or any intention to perform operations on the platform is treated as confirmation that the Client has read, understood, and agreed to this Risk Disclosure.

This Risk Disclosure is an integral part of the Service Agreement and should be read together with the Terms, legal notices, and platform policies.

2. Purpose of the Risk Disclosure

The purpose of this document is to help the Client make informed decisions before using the Services.

We aim to explain the nature of the risks, the possibility of loss, the effect of volatility, the role of technology, and the limitations of the platform so that the Client can act responsibly.

We are not urging the Client to avoid trading. Instead, we want the Client to understand the risks and choose a strategy that fits their financial situation and objectives.

3. Trading risks

Trading results are never guaranteed. Market conditions, timing, and the Client’s judgment can lead to results that differ from expectations.

Prices can change sharply in a very short period of time. Events that occur while a market is closed may cause large gaps when it opens again.

Higher volatility can create both larger opportunities and larger losses. Highly volatile assets may produce fast profits, but they can also cause faster capital loss.

Liquidity affects whether orders can be executed smoothly and at a stable price. Low liquidity can result in delayed execution, rejected orders, or an unfavorable execution price.

The Client understands that the platform processes orders in sequence and that unstable market conditions can lengthen the time required to process an order.

• Sharp changes in the underlying asset price
• Market gaps between close and reopen
• Delayed or rejected execution in low liquidity
• Unintended duplicate orders from repeated submission
• Losses caused by unstable market conditions

4. Non-trading risks

Non-trading risks are risks caused by external conditions such as the Client’s device, software, network, telecom provider, power supply, browser, or the payment system used.

The Client acknowledges that internet connectivity, device stability, software updates, firewall settings, VPNs, proxies, and DNS changes can affect access to the trading terminal, order submission, alerts, balance updates, and deposit or withdrawal processing.

The Company cannot control failures in the Client’s equipment or communication channels and is not responsible for losses caused by such failures.

Events such as power outages, telecom interruptions, hardware failure, software errors, hacking attacks, system downtime, or third-party disruptions may prevent the Client from accessing the website or from submitting orders on time.

Force majeure events, including wars, floods, fires, earthquakes, strikes, riots, terrorist acts, market closures, regulatory changes, or liquidity provider disruptions, may also affect service operation and settlement.

5. Difference between terminal prices and server records

The price displayed in the trading terminal may temporarily differ from the price stored on the Company’s server because of network latency, synchronization delays, or changes in liquidity.

For settlement and dispute purposes, the Company’s server records are the authoritative source. The trading terminal is only a display tool and may show delayed or incomplete information when connectivity is unstable.

The Client should understand that the most reliable records for quote status, order status, and settlement status are the records stored on the Company’s servers.

• Displayed terminal value may differ from the actual server-side execution value
• Balance updates and notifications may arrive late
• Reloading the browser or app may temporarily show a different state
• Communication errors may prevent data from reaching the terminal

6. Order processing delay and repeated submission risk

The Client must always confirm whether a request was processed before submitting another one. During unstable market conditions, processing time may increase and repeated button presses can create unintended duplicate orders.

Requests are processed in the Company’s server queue. In abnormal market conditions, the queue may expand and the Company may process requests sequentially, delay them, or reject some requests under internal rules.

If the Client sends a new request before the previous one is confirmed, the total exposure may become larger than intended and the available balance may be reduced faster than expected.

7. Product structure risks

The binary and round-based trading products offered by PlayOption should be understood as derivative-style, result-based products. The Client accepts that the result is determined by the movement or comparison at the relevant expiry time.

A product that can generate profit can also generate loss. A profitable outcome in one order does not guarantee any similar result in the next order.

Payout rates, minimum and maximum amounts, expiry rules, void rules, and fee treatment may differ by product. The Client must check the conditions shown on the product screen and in the platform notices before submitting an order.

8. Settlement, refunds, and fee risks

Depending on whether a trade is settled as a win, loss, or void, the balance reflection method may be different. The Client understands that settlement logic can vary by product rule, processing time, and server sequence.

A voided order may result in a principal refund or a fee refund, but the timing of the refund cannot always be guaranteed. If additional orders are submitted before the previous settlement is fully reflected, the available balance and the expected balance may differ.

Fees are part of the cost of trading and may apply independently of the trade result. Whether a fee is refunded depends on the product rules and the settlement standard.

• Delayed void settlement and refund reflection
• Separation of trade outcome and fee refund rules
• Balance snapshot differences during multi-order settlement
• Differences between expected balance and actual balance

9. Non-trading operation risks

Deposits and withdrawals depend on payment providers, banks, card issuers, wallets, and intermediary systems. Authentication delays, review delays, processing failures, exchange-rate differences, fee changes, or refund rejections may occur.

The Client must use only payment methods owned by the Client. If third-party funds or prohibited payment routes are used, deposits or withdrawals may be rejected or held for review.

The availability of deposits and withdrawals may vary depending on the Client’s country, currency, sanctions status, or financial institution policy.

10. Third-party service risk

Some parts of the Services may rely on third-party infrastructure, payment partners, hosting providers, analytics tools, authentication services, or network providers.

The Company cannot fully control the availability, accuracy, continuity, security, or legal compliance of third-party services.

Data transmitted to a third party may be subject to that provider’s own policies for processing, storage, transfer, deletion, and recovery.

11. Security and access risk

The Client is responsible for password security, authentication tools, email access, device security, backup codes, and recovery methods. If these are exposed, a third party may gain access to the account.

Public devices, shared devices, unpatched software, or environments with malware increase the risk of account compromise.

The Client should not click suspicious links and should immediately review account security if there are unusual login notifications or access requests.

12. Limitations of informational content

Any analytics, market commentary, notices, statistics, or explanatory materials provided by the Company are for information only and are not guaranteed to be accurate, complete, or current.

The Company does not provide direct investment advice or guarantees regarding profitability, entry or exit timing, or strategy performance.

The Client is solely responsible for deciding whether to use the information and for the results of that decision.

13. Tax and regulatory risk

Taxes, reporting, licensing, restrictions, sanctions, and legal obligations related to trading may differ depending on the Client’s residence and the country of activity.

The Company does not guarantee the Client’s tax position and the Client should consult an independent professional if needed.

Service access may be restricted or unavailable in countries or regions where legal or regulatory restrictions apply, and the Client bears the risk of such restrictions.

14. Limitation of liability

The Client bears responsibility for all trading and fund-management decisions. The Company does not guarantee capital preservation, expected profit, or tax outcomes.

Losses caused by internet errors, device problems, network outages, server issues, third-party failures, power loss, duplicate orders, processing delays, or force majeure may fall on the Client.

The Client should only use funds that can be safely risked and should not trade with money needed for essential living expenses.

15. Repetition and self-responsibility

The Client should not assume that the same result will repeat. Trading is influenced by volatility and probability, and past profit does not guarantee future profit.

Submitting, cancelling, resubmitting, waiting for expiry, refreshing the screen, or switching networks may all affect the result. The Client must understand the meaning of each action performed on the platform.

16. Final acknowledgment

By using the Services, the Client confirms that they have read and understood this Risk Disclosure and are prepared to bear the risks associated with trading and non-trading operations.

Risks can never be fully removed. The Client should continuously review their financial situation, trading purpose, legal obligations, and technical environment before and after using the Services.